Safety

Jasper's places safety at the centre of its production and delivery to customers. Food Safety, Allergens training and HACCP Risk Analysis are key.

Our kitchen staff wear full PPE and follow a rigorous hand washing procedure. 

Our drivers are all equipped with hand sanitiser and PPE and have been instructed to deliver contact-free to you.

We are here to support you either online or on the phone. We can still meet you in person if you would like to, and will follow all necessary social distancing measures and other Government guidance relating to Covid-19.

People

Our people are the most important part of Jasper’s and your experience of us. You should expect Jasper’s people to be friendly, positive and enthusiastic about looking after you. Most importantly they will be fully trained to Jasper’s and national standards.

We invest in our people through the exceptionally thorough Hospitality Campus - giving them the opportunity to gain thousands of pounds and hundreds of hours of training so they are the very best they can be. This is so that you  - our customers - get the safest and most professional food and service available. If you would like to see or know what qualifications, programmes and assurances we have then please do not hesitate to ask, we are very proud to be catering professionals serving you.

Premises

All of our premises are commercial kitchens, designed by our own team to Jasper’s scrupulous standards and purpose-built to produce safe, high quality, tasty, fresh food for local people.

All Jasper's premises adhere to strict cleaning schedules and are maintained to HACCP principles.

Suppliers

We have chosen to work with suppliers that understand our intent to operate in a sustainable manner and respect our planet. Our core suppliers operate strict ethical standards and traceability within their supply chains and have a zero-tolerance approach to inhumane conditions such as slavery and exploitation. They are working to minimise any negative environmental, social or ethical impacts, while preserving excellent product quality. They operate a British-first policy: offering British and regional products when possible and in season. 

Packaging

Our aim is to reduce single use plastic (from our suppliers to you). We have already began this by:

• replacing plastic cups with paper compostable cups
• removing single use plastic cutlery and replacing it with a timber-based alternative that comes from a renewable resource and is biodegradable
• designing and engineering beautiful multi-use bamboo board platters and bamboo bowls to migrate away from plastic platters.

The plastic that we do still use within our business is PET grade for recycling purposes. The lids on our bamboo platters and bowls are made from plastic that is easy to recycle.

Black plastic platters currently in use should be returned to us in every case, so that we can process them with minimum impact on the environment. 

Our paper plates, menu cards and napkins are all from renewable resources.

Ordering

It is so easy to order with us. You can place your orders online 24 hours a day, 7 days a week. Order in advance or up to 2pm for next day delivery. Register via the website and if you need any assistance, our friendly team are on hand to help via our live online chat facility or just a phone call or email away. You can access all your orders and invoices online too, with your unique login.